Terms and Conditions


Please read these Terms of Use carefully, these Terms of Use govern your use of the Rivoli Shop website. By using this website, or by purchasing items, [or services] from the Rivoli Shop you accept and agree to these Terms of Use and the Rivoli Group policies. If you disagree with these Terms of Use or any part thereof you must not use this website. These Terms of Use are issued by Rivoli Group, The H Dubai, Office Tower, Level 21, Sheikh Zayed Road, Dubai, United Arab Emirates.

Rivoli Group may at any time revise these Terms of Use by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current terms to which you are bound.

This website uses cookies, By using this website and agreeing these Terms of Use you you consent to our use of cookies.

License to use material

Unless otherwise stated, our website and related content (and any derivative works or enhancements of the same) including, but not limited to, all text, illustrations, files, images, software, scripts, graphics, photos, sounds, music, videos, information, content, materials, items, services, URLs, technology, documentation and interactive features, the copyright and all intellectual property rights to the same are owned by Rivoli Group and/or its affiliates, our licensors or our suppliers. Additionally, all trademarks, service marks, and trade names herein are acknowledged. The name of Rivoli Group or any of its affiliates or any of their trademarks or logos may not be used in advertising or publicity pertaining to distribution of this information without specific, written prior permission. Except for the limited use rights granted in these Terms of Use, you shall not acquire any right, title or interest in our website. Any rights not expressly granted in these Terms of Use are expressly reserved,

You may download, display or print information from this website for caching purposes only or print pages or OTHER CONTENT solely for personal non-commercial use and subject to the following restrictions:

  • no documents or related graphics on this website are edited or otherwise modified in any way;
  • no graphics on this website are used separately from the corresponding text; and
  • You retain and reproduce each and every copyright notice or other proprietary rights notice contained in any information you download.
  • You may not republish or redistribute material from this website.

You may not distribute, modify, transmit, reuse, repost, or use the content of this website for public purposes, including the text, images, audio, and video without written permission of Rivoli Group. Rivoli Group neither warrants nor represents that your use of information displayed on this website will not infringe rights of third parties not owned by or affiliated with Rivoli Group.

You may not attempt to gain unauthorized access to any services, other accounts, computer systems or networks connected to any Rivoli Group server or to any of the services, through hacking, password mining or any other means. You may not use the services in a way that infringes rights of third parties.

Your use of any material on this website, except as provided in these Terms of Use or with the express written permission of the owner, is strictly prohibited. All rights are reserved unless otherwise stated.

If you breach any of the provisions in these Terms of Use, your permission to use this website automatically terminates and you must immediately destroy any downloaded or printed extracts from this website. You are also advised that Rivoli Group will aggressively enforce its intellectual property rights and those of its affiliates, licensors or suppliers, as relevant, to the fullest extent permitted by the applicable law, including the seeking of criminal prosecution.

Subject to paragraph 2.2, no part of this website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without Rivoli Group's prior written permission.

If the Rivoli Shop requires you to open an account, you must complete the registration process by providing us with current, complete and accurate information as per the applicable registration form. You also will choose a password and a user name. You are responsible for keeping your account information and password confidential and are responsible for all activity that occurs under your account. You agree to notify Rivoli Group without delay of any unauthorized use of your account or any other breach of security.


While Rivoli Group uses reasonable efforts to include accurate and up to date information on this website, Rivoli Group makes no warranties or representations express or implied with respect to the website, the information, items or materials provided on this website, which is provided "as is". To the extent permitted by law, Rivoli Group accepts no responsibility or liability whatsoever arising from or in any way connected with the use of this website or its content. In particular, Rivoli Group will not be liable for the accuracy, completeness, adequacy, timeliness, or comprehensiveness of the information contained on this website nor that this website will be constantly available or available at all. Rivoli Group and/or its affiliates make no warranties, express or implied, guarantees or conditions with respect to items or services sold in the Rivoli shop. They are warranted, if at all, only under any license agreement or manufacturer's warranty that may accompany them. You understand that your purchase and use is at your own risk and that we provide items and services on an “as is” basis “with all faults” and “as available.” You assume the entire risk as to their quality and performance. Should they prove defective, you assume the entire cost of all necessary servicing or repair. To the extent permitted by law, we exclude any implied warranties, including for merchantability, satisfactory quality, and fitness for a particular purpose, workmanlike effort, title and non-infringement. Rivoli Group does not implicitly or explicitly support or endorse the sale or purchase of any items on the website, nor is Rivoli Group a manufacturer of any item.

Rivoli Group, and/or its affiliates, assume no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the website or your downloading of any materials, data, text, images, video, or audio from this website.

Rivoli Group reserves the right to interrupt or discontinue any or all of the functionalities of this website. Rivoli Group accepts no responsibility or liability whatsoever for any interruption or discontinuance of any or all functionalities of this website, irrespective of whether this is the result of actions or omissions of Rivoli Group or one of its affiliates or of a third party.

The materials on this website, including any information, may contain technical inaccuracies or typographical errors. Rivoli Group reserves the right to make changes, corrections and/or improvements to such materials (including information), and to the items and programs described in such information, at any time without notice.

Visitor Material and conduct

Subject to the provisions of the Rivoli Group Privacy and Cookies Policy, any communication or material you transmit to this website by electronic mail or otherwise, including any data, questions, comments, suggestions or the like is, and will be treated as, non-confidential and non-proprietary. Anything you transmit or post becomes the property of Rivoli Group or its affiliates and may be used for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Furthermore, Rivoli Group is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to this website for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing items using such information.

You are prohibited from posting or transmitting to or from this website any material:

that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite hatred of any kind, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; or

for which you have not obtained all necessary licences and/or approvals; or

which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in any country in the world; or

which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).

You may not misuse this website (including, without limitation, by hacking).

Rivoli Group will co-operate fully with any law enforcement authorities or court order requesting or directing it to disclose the identity or locate anyone posting any material in breach of paragraphs 5.2 or 5.3.

Links to and from other websites

Because Rivoli Group has no control over and does not endorse any of the sites to which this website is linked and because Rivoli Group has not reviewed any or all of the sites to which this website is linked, you acknowledge that Rivoli Group is not responsible for the content of any off-site pages or any other sites linked to this website. Responsibility for access to off-site pages and linked third-party sites rests solely with you. Your linking to this website, off-site pages or other sites is at your own risk. By making use of any such links, you understand that the legal statement and privacy policy of any linked site will apply and which may be different from those of Rivoli Group. If you would like to link to this website, you may only do so on the basis that you link to, but do not replicate, the home page, and subject to the following conditions: you do not deep link to this website;you do not remove, distort or otherwise alter the size or appearance of the Rivoli Shop logo;you do not in any way imply that Rivoli Group is endorsing any items or services other than clearly stated on the website;you do not misrepresent your relationship with Rivoli Group nor present any other false information about Rivoli Group;you do not otherwise use any Rivoli Group trademarks displayed on the website without express written permission from Rivoli Group;you do not link from a website that is not owned by you; andyour website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations. Framing, in-line linking or any other manner of incorporating parts of this website in sites of parties not part of Rivoli Group is prohibited. Rivoli Group expressly reserves the right to revoke the right granted in paragraph 6.2 for breach of these terms and to take any action it deems appropriate.

Service Access

While Rivoli Group endeavors to ensure that this website is normally available 24 hours a day, it shall not be liable if for any reason this website is unavailable at any time or for any period.

Access to this website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond Rivoli Group's control.


Rivoli Group, any other party (whether or not involved in creating, producing, maintaining or delivering this website) and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, revenue, reputation, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this website in any way or in connection with the use, inability to use or the results of use of this website, any websites linked to this website, or the items, services or materials on such websites, including but not limited to unavailability of a item, item defect, quality and performance of a purchased item, loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this website or your downloading of any material from this website or any websites linked to this website.

Nothing in this legal notice shall exclude or limit Rivoli Group 's liability for:

  • death or personal injury caused by negligence; or
  • fraudulent misrepresentation; or
  • any liability which cannot be excluded or limited under applicable law.
  • If your use of material on this website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs there of.
  • By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable. If you do not think they are reasonable, you must not use this website.
  • You hereby agree to indemnify Rivoli Group and/or any of its affiliates and undertake to keep them indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid Rivoli Group or any of its affiliates to a third party in settlement of a claim or a dispute) arising out of any breach by you of any provision of these Terms of Use.

If you are dissatisfied with the website or any content or materials on it, your sole exclusive remedy is to discontinue your use of it.

Website transactions

Prices on Rivoli Shop will be as stated on the website and are inclusive of taxes as applicable. Prices and availability are subject to change at any time and without notice.

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or delivery address. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

Rivoli Group may refuse or reject any order at any time, refunding you monies you have paid (as per the Return policy) for the order, for reasons which include but are not limited to, if you have not met the conditions specified at the time of the order, if your payment cannot be processed, if the ordered items or services are not available, or for obvious errors on the website or made in connection with your order in which case we will cancel your order.

For all order related queries & updates, please email queries@rivolishop.com

Right to change

We reserve the right, at any time in our sole discretion, to: i) modify, suspend or discontinue Rivoli Shop or any service, content, feature or item offered through Rivoli Shop, with or without notice; ii) charge fees in connection with the use of Rivoli Shop; iii) modify and/or waive any fees charged in connection with Rivoli Shop; and/or iv) offer opportunities to some or all users of Rivoli Shop. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of the website, item or any service, content, feature or item offered through Rivoli Shop.

For all order related queries & updates, please email queries@rivolishop.com

Errors, inaccuracies, and omissions

Occasionally there may be information on our website that contains typographical errors, inaccuracies, or omissions that may relate to item descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on Rivoli Shop is inaccurate at any time without prior notice (including after you have submitted your order).

For all order related queries & updates, please email queries@rivolishop.com


We have made every effort to display as accurately as possible the colors of our items that appear at Rivoli Shop. We cannot guarantee that your computer's monitor display of any color will be accurate.


If for any reason any term or part of a term of these Terms of Use is found by a court of law to be illegal, invalid or unenforceable, then that term or part of a term shall be amended to the minimum extent necessary to make it legal, valid and enforceable and the remaining terms and (if applicable) part of term shall remain in full force notwithstanding the amendment made.

Governing law and jurisdiction

This legal notice shall be governed by and construed in accordance with the laws of England and Wales. If any dispute, claim, controversy or difference (including in relation to any tortious or statutory claim) ("Dispute") arises out of or in connection with or in relation to these Terms of Use, including (without limitation) any question regarding the formation, existence, scope, performance, interpretation, validity or termination of this Terms of Use then the parties hereby agree that the Dispute shall be referred to and finally resolved by binding arbitration as set out below, under the Arbitration Rules of the Dubai International Financial Centre - London Court of International Arbitration ("LCIA"), which rules ("Rules") are deemed to be incorporated by reference into this clause. The number of arbitrators shall be one. The parties to the arbitration shall seek to agree on a sole arbitrator to be nominated to the LCIA court for appointment. If the parties to the arbitration fail to nominate a sole arbitrator within 30 days from the date of the service of the request upon the respondent (or such greater or lesser period as may be fixed by the LCIA Court), the sole arbitrator shall be appointed by the LCIA Court. The seat or legal place of the arbitration shall be Dubai International Financial Centre in Dubai, UAE. The arbitration proceedings shall be conducted in the English language and the award shall be in English. The foregoing provisions are without prejudice to the right of Rivoli Group to seek interim relief at any time from any court of competent jurisdiction (whether or not an arbitrator has been appointed) and Rivoli Group shall not be deemed to have breached this arbitration agreement or infringed the powers of the arbitrator for having done so.